尊敬的用户：Dear Customer,

感谢您联系来酷品牌合规团队！

Thank you for contacting the Lecoo Brand Compliance Team!

来酷对知识产权侵权和/或未经授权在中国大陆以外销售来酷产品非常重视。

Lecoo takes intellectual property infringement and/or unauthorized sales of Lecoo products outside Mainland China very seriously.

如果怀疑或已确立此类不当行为，我们将进行调查并采取行动。

If such misconduct is suspected or confirmed, we will conduct an investigation and take appropriate action.

为了处理您的请求，您提交的信息可能会被传输至我们的中国总部进行处理。

To process your request, the information you provide may be transferred to our headquarters in China for further handling.

您所提供的信息我们将严格保密，并由专门的合规团队进行处理。

All information you provide will be treated strictly confidentially and handled by our dedicated compliance team.

我们也将按照适用相关数据保护法律法规处理您的请求。

We will also process your request in accordance with applicable data protection laws and regulations.

经我们初步审核后，可能会根据您的要求，请您提供进一步的补充信息/材料。

After our initial review, we may request additional information or documentation from you if necessary.

如果您有与报告相关的更多信息，包括网址、截图、卖家/广告主的身份信息或产品来源，请在来酷官网的投诉/举报入口，点击您的举报单，补充更多信息给我们。

If you have additional information related to your report—such as URLs, screenshots, seller/advertiser identity details, or product source—please visit the complaint/report section on the Lecoo official website, open your submitted report, and provide supplementary information.

请注意：您需要保证投诉内容及事实的真实性，否则，您应自行承担虚假举报的侵权、违法风险并使来酷免责。

You must ensure the authenticity and accuracy of the complaint and the facts you submit. Otherwise, you shall bear any infringement or legal risks arising from false reports, and Lecoo shall be exempt from liability.